This means, with our responsive Claims Tracking API, no manual process is involved while you seamlessly track and monitor the claim status between customers and providers.
Our status endpoint enables our server to respond with the claim details and status of the specified claim reference.
See a list of all the claims made by your customers and your providers’ response on your integration.
https://v2.api.mycover.ai/v2/claims
| Name | Type | Description |
|---|---|---|
| page | number | Page number of response |
| limit | number | Number of data to show per fetch |
| status | string | Filter claims by status (Viewed, Pending, Inspection submitted, Approved, Declined, Reviewing, Repair estimate submitted, Offer sent, Offer accepted, Offer rejected, Paid, Settled) |
| incident_start_date | string | View claims by the incident start date |
| incident_end_date | string | View claims by the incident end date |
| customer_id | string | View claims by your customer ID |
| customer_email | string | View claims by your customer email |
| first_name | string | View claims by customer's first name |
| last_name | string | View claims by customer's last name |
| phone_number | string | View claims by customer's phone number |
| claim_type | string | Search by type of claim |
| claim_owner | string | Search by claim owner's name |
https://v2.api.mycover.ai/v2/claims/:claimId
{
"responseCode": 1,
"responseText": "Claims fetched successfully",
"data": {
"total_result": 86,
"claims": [
{
"id": "9cdf65f6-f982-4f8c-a17a-923bfa20b05f",
}
]
}
Use this end-point to lodge a claim to settle outstanding loan amounts when your customers default.
https://v2.api.mycover.ai/v2/claims/credit-life
| Name | Type | Description |
|---|---|---|
| police_report | file | Police report document. Only required if incident was a result of an accident |
| policy_number | string | Policy number of the policy |
Policies
This section details all the endpoints needed to view the individual policies of your customers. You can query active policyholders on your integration.
Customers
Our API offers a convenient way to manage your customers by providing a comprehensive set of functionalities that enable you to automate the customer management process.